I had a home warranty with Fidelity National Home Warranty. They were quick to repair my food disposal while my policy was still valid, and I had paid it in full. Then I called about having my plumbing repaired and was told that even though my policy was still paid up, they had red flagged it and it was not to be renewed.
I said my policy was still paid up and I needed the repair work done. When I asked why, I was given no answer and was told I had to contact Billy Jensen at (888) 934-3354 for all answers about my policy with Fidelity National Home Warranty. He turned out to be the CEO and President of Fidelity National Financial Inc., the parent company of Fidelity National Home Warranty, and he does not talk to anyone he does not know.
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