I am an investigative print and broadcast journalist, and AT&T/SBC/Ameritech/AT&T Yellow Pages/Yellowpages.com repeatedly printed my full name and home address for nearly 7 years. This resulted in injury to self and property, threats, privacy issues, protection issues, etc. In addition, they repeatedly listed my business address and phone number incorrectly for nearly 7 years.
At one point, they simply changed my number so my personal calls were going to someone else, and vice versa. They also initially installed my home fax line incorrectly and wouldn't fix it unless I paid, even though it was right on the work order where to install it!
Look for the fine print about mandatory arbitration and damages, which is outrageous. The State is now looking into this as well, since it has been overturned in many other states.
AT&T representatives also will lie and give you wrong numbers, addresses, etc. to keep you from filing a complaint against them. Yes, I have proof. And an insider told me of a memo that asked that no one talk to me.
Think they're guilty? So do a lot of people, and the media is contacting me about it, so hopefully they will stop their unethical practices.
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