Complaint / Review
New York Times
Sunday subscription never delivered and refund still missing

I tried to subscribe to the Sunday New York Times. After three weeks of non-delivery (and a phone call each time telling me to wait just one more week), they finally admitted that they do not deliver to my address. OK, fine, just refund my money.

Now it has been four weeks since that phone call. I have called every week, and each representative just kicks the can down the road another three to five days. It is not a lot of money, but I have a problem with people stealing my money.