Usacomplaints.com » Real Estate » Complaint / Review: Home Depot - Online Heater Showed in Stock but Store Had None. #1102951

Complaint / Review
Home Depot
Online Heater Showed in Stock but Store Had None

I ordered two heaters online as it showed they had 4 in stock, on 16 January at approximately 7am. I received an order confirmation around noon. As there was no reply, I went to customer service at the store and was told three people were working in back, however all three were at lunch. I waited 15 minutes and returned to the service desk, and the girl there then told me they did not have any, as the 4 they had were being used by store personnel to keep warm in back. If they were being used, they should not be showing up in inventory online or at the store. I shopped here regularly, but now will find another place. I feel this should have been resolved at the store.



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