On a fixed social security income At&t increased my bill from 14.95 a month dsl to 41.00 in one fell swoop. When I called about it the operator stated that At&t is forcing out DSL customers in favor of its new Uverse internet and would I like to sign up for Uverse at 39.00 a month plus 30 dollars for phone plus 100 dollar fee for modem plus 100 dollar fee for installation. I said "no thank you very much." I have 3 DSL modems for them already.
My bill was a manageable 36.00 a month with elder/disabled credits through lifelink/lifeline. Now they want 69.00 or the current 61.00. A 150 percent increase in one go on the internet. I am thankful I live in a state where financial abuse of the elderly and disabled is a felony. If my bill is not corrected in 30 days I am going to file a fraud complaint with the federal trade commission. I live on 800 dollars a month confined most often to bed or wheelchair.
Shame on you sorry, greedy At&t for not offering your customers who never miss a bill on time, in full free modems etc when you upgrade a service that works fine like it is.
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