I participated in an on-line contest sponsored by Esprit, the clothing company. The name of the game was ROULETTE.
I won a $10 gift certificate which I promptly used to buy an $8.99 shirt. The day I used the GC was a day they had free shipping. In any event, with tax & handling, I owed $3.94 which I put on my VISA.
I received an e-mail from Esprit that the shirt was being shipped.
Next day, I received an e-mail that the shirt was back-ordered.
The following day, I received an e-mail that the order had been cancelled.
Okay, I felt like the contest was a rip-off but no big deal really... until I checked my VISA. They placed a $4.95 temporary charge on my VISA.
I contacted Esprit and was told the order was cancelled and nothing had been put on my VISA.
So, I checked again and it's still there.
I sent a follow-up to Esprit and they told me to fax them a copy of the VISA. Well, needless to say, I am not faxing them anything with all my info on it.
I did send them a copy of the section of my statement clearly showing the $4.95 from their company and I also inquired as to why it would be $4.95 since the bill was only $3.94.
Would you believe I got back an e-mail today saying they don't accept "unsolicited" attachments and that they'd only accept a FAX. Well, it was not an attachment. It was clearly within the e-mail.
So, I just thought I'd warn people about Esprit. The contest is a rip-off apparently and they have no qualms about using your credit card.
Sincerely,
Linda [removed]
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