These are the facts: I accepted an offer of 29.99/month for a year. They said that because of my excellent credit, I could have a free DVR. After accepting the DVR, I found out after installation of their equipment that I had extended the contract for 2 years. At least that is what they claimed.
Then, when I convinced them I was not informed at the time of installation that the DVR would extend the contract 2 years, they claimed that accepting the receivers extended the contract 18 months. Yes, the receivers that one needs in order to get the satellite transmission. It is almost laughable, except they continue to violate every state's fraud laws.
The best thing is to take action against this company. It takes but a few minutes to register a complaint with the Attorney General's Office. Also, a class action suit in Florida netted a big fine in 2005, but evidently they think they are bigger than the law. Your state has an obligation to protect consumers against fraud, but we all have to do something more: exercise your rights under the fraud acts of your state. Minnesota has a strong consumer fraud department through the Attorney General's Office.
0 comments