Not once, but twice now, frys electronic, city of industry, california, sales person sold me merchandise that either been opened, or refurbished with out first telling me, or indicating in plain view, in writing that these products was either opened and returned by another consumer or refurbished.
Both times, these products was defected, which meant, i was forced to disconnect, repack, drive for two hours back to frys, city of industry, stand in a line about fifteen people deep, filled with other consumers returning their merchandise.
Than frys electronic, city of industry, calif.
Attempted to attach a repacking fee to me, for returning there defected merchandise, that was sold to me, opened and/or refurbished, with out advising me that this is what i was purchasing. When brought to the managers attention, his response was, "this was common business practice and nothing unusal.
I think its illegal to display a merchandise for sale at regular price, when these products have not been marked as previously opened, or refurbished. It appears to be misrepresenting the public as to the quality of what they are purchasing.
I ponder how many other consumer that has been to the same store, purchased an previously opened/refurbished merchandise, with out knowledge or notification and paid the regular price. Even if these merchandise is operational, i think it is the ethical/legal responsibility for all frys stores and other business serving the public to warn consumers the status of what they are considering to purchase.
It is irresponsible and disrespectful of consumers time, that frys electronics, city of industry calif, to conduct this type of business and fraud the public about what they are buying... What do you think?
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