If a customer bought an HDTV receiver somewhere else, do not charge them if they did not activate the receiver by calling. Do not assume equipment on site is up to date. Do not charge early termination fees when service was not fully provided. Contract is not honored in full and consumer loss is ...
The corporation is terrible. I'd them to get a year before shifting to some condo that's straight underneath my previous residence. After I shifted I'd my wire moved downstairs. That began the entire issue. After numerous excursions and 8 wire/DVR containers later they ultimately could get my ...
We received a bill last May, after about 2 years of service, with an additional $109.00 worth of Pay-per-view charges. Mostly adult titles. We had all pay-per-view activities blocked as we had an Alzhiemers patient in the house sometimes. The odd thing was the movies being billed for were rented 14 ...
The other day I received my Directv bill and the package I had ordered went up in price. Six months ago I signed a contract with this company and I have had nothing but problems since. This is the latest issue. I ordered the Choice Package for the special price of $34.99 a month. The first three ...
Mr Carey: I'm composing this mail to inform you, Direct TV doesn't have understanding for clients. Our installation verification order is 61746509. I gotten emails, characters and telephone calls from Direct TV confirming my visit (Planned since Feb 23) from 8 -12 AM. Nowadays, the specialist ...
Not only is Direct TV one of the worst companies to deal with in terms of service - they are rude on top of that. When our receiver stopped working (after 5 months) we had to PAY for shipping for a new one. When I asked the customer service rep why I would have to pay when I was renting their ...