I had been a satisfied client of DISH SYSTEM till I tried obtaining a refund in one of the promotional offers. The headache began. Regardless of how often I contact and let them know I've paperwork of the rebate form, a professional evidence and bill of when shipped and obtained, I still haven't ...
Ordered triple play in August nothing worked. Had to set up repair day they never called or showed. Next thing I get a bill for $349.00!!! Called and tried to get this straighten out but was put on hold 5 times before I finally got a rep who treated me like 'crap'. I was told that I had to pay that ...
It got more than 4 months to get my DVDs. I purchased two distinct DVDs. One collection was okay, documented from Television Property, another was so poor it had been difficult to view. They do not reply e-mail and not telephone assistance. I did so eventually obtain a live individual who stated ...
We had the unpleasant experience of rearranging our schedule to wait around for a promised install of Direct TV on 11/27 between 12-4 PM. We actually took a vacation day for the special occasion. When I called at 3:30 PM the day of the installation to verify that an installer was still scheduled, I ...
On 14th October I placed a purchase order at TVSleuths.com for 'Mannix' DVDs in Season 6. The order was placed through the internet site. Immediately thereafter a confirmation letter (enclosed) with the subject of 'Customer receipt - 378939' was received at my Email address and detailed the total ...
Rapid Cable sent notification of a price increase effective Dec 1st. This price increase represented a 55 percent increase (from $80 to $125). I did not accept this increase and called on Oct 30th to have my service disconnected. The scheduled date was November 16th. I had to make arrangements to ...