On A Rant: Comcast Practices Crazy Customer Cruelty I talk in my speeches about the fact that the only sustainable competitive advantage is outstanding customer service (or as I call it Crazy Customer Service). This past week, I had one of the worst customer service experiences ever at the hands of ...
I purchased some Knowing Amy on DVD and its own been 14 days and that I still haven't got it. I've attempted to obtain a your hands on them without any chance. And so I named my credit organization plus they are likely to place in a for me personally to obtain my cash back. I approached the BBB and ...
I had FIOS installed on March 6 and am still being billed for my old DSL which the servicemen disconnected. I have talked to 27 people since 11 am this morning and still not resolved. I have been to West Virginia, Pennsylvania and even India. I just get forwarded to the next person - each sounding ...
I'd an appt for 12-4 nowadays to repair a that does not work. I obtained a telephone call from somebody declaring a lot of specialists named in; please phone and unrecognizable amount to reschedule. I called DirectTV at4:30 plus they meeting named the installation organization, Ironwood ...
Tech shows up with major attitude—says Direct TV HD Satalite Dish simply cannot be installed on a balcony—after my protests he calls his supervisor—then says he needs to go get install equipment and with traffic will get back soon as possible—their offices are less than 30 minutes away even with ...
Please don't use the corporation for any kind of conversion from video to dvd. They're criminals. They don't stand behind their function, so when you have the dvds they don't perform whatsoever. Keep your money and time!! ...