I want to say that employee DT165J, know to me as Deon, did an exceptional job handling my complaint today. While I am still very unsatisfied with my uverse television service over the past 18 months, Deon understood my problem and made sure I was okay with his attempt at a resolution. I ...
Today is Jan 27. I waited on hold for several hours. This person named Sybel took my call, kept interupting me and then when I got frustrated with her lack of common sense and attitude I started to get angry. I was on hold for a long long time, she refused to give me her CSR number and then hung up ...
We had Windtream now about 10 days and they seem to be mostly down. Running business w/o phone, fax, email and Internet is not working so pls stay clear from these guys. Their so called "support" doesn't know if they are coming or going. ...
We were also scammed by this company. After setting up work order with Infinity, I was little curious about the $49.95 fee and did some research online. There were so many complaints about this company and we also came to find out that if you sign up directly through Dish Network you don't have to ...
Purchased a DVD collection from their website. About a minute of 1 DVD was readable, missed all around the location. Attempted in 4 individual dvd players. Horrible quality. Months of fighting to get a reimbursement proved ineffective. They don't speak Language, so when supplying a reimbursement, ...
I had been informed with a customer support representative that named offering me support with verizon that after 6months so long as I actually donot get my support disconnected I'd have the ability to get my deposite back. Today they're stating that since I had been late a few occasions they ...