Two month after the booking, the company requested information for the card of my friend I used for the payment. They asked for authorization form, colour photocopy of both sides of the credit card, a valid US driver%u2019s license and passport page showing photograph and signature. What kind of ...
This complaint is being filed against Travelocity due to the erroneous booking of a room. On 3/14 I booked a trip to Miami Beach for three and requested an ocean front room. During the booking process there were three room type options to choose from (standard, partial ocean view, and ocean front). ...
I was trying to book a trip for my family to go to Disney— worked through an hour and half of itinerary and coordinating to find the website gave me and error "flight option, " error. I called the service number to find very frustating conversations on the other end. They made me go over ...
We bought three tickets of CheapOAir.com via Turkish Airlines to Genoa Italy. We had no problems with our flight. We really liked the airlines and even got a free hotel room on our layover. Great trip and a great experience. ...
I booked a room in Minneapolis for 4 nights, cancelled on the 24th, was assured within 10 days I would get my money back. It is the 22nd of the next month and not a dime back. I called a week ago and talked to supervisor. He told me directly that they hadnt even started to refund it and apologized ...
I have had a really good customer service experience with this company (a rare experience!). I accidentally booked a flight for the wrong time once, and the customer service representative helped me fix the problem immediately at no extra cost. I was so certain that I would be locked into the most ...