I was very impressed on how the agent quickly acted upon my last minute flight request. Brian did a great job explaining to me what the pros and cons were of taking a certain flight rather than the others. The price was below what I was finding online and the itinerary he gave me was the best of ...
I needed to change my daughter's return flight. I had to call several times, I was put on hold and then phone was disconnected. The agents are not knowledgable, one transfered me to his supervisor who was even more clueless than him. ...
Booked wrong hotel. Poor English language of agent. ...
I made a reservation through roomstays.com. Only after I made the reservation and received the confirmation did I read that it is NON-REFUNDABLE. So when I tried to modify the reservation through the hotel system by reducing the number of days of the stay was I told that there was a problem because ...
Hi Caroline, I made a reservation this morning (Confirmation Number - OX-02017034), but I tried to get in touch with the hotel to list some preferences and i was told that there is no booking under my name. I tried logging on to my account at otel.com based on the password i was sent by email but ...
It was really nice working again with Dennis. Like before, he gave me a great deal on the flights and the itinerary the flights we wanted, only this time, he booked 2 tickets for us. This is why I pass his name along whenever I can because I can guarantee that he will give you his best. Thanks ...