When you purchase an airline ticket, consumers are asked if they want to purchase insurance. There is not description of what is and is not covered, other than if a person would like to protect their travel, they should consider insurance.
I purchased a recent ticket on US AIR. Due to unforseen circumstances, my son, who the ticket was for had to come home early from his out of state government employer.
I went to file a claim and was told that there was no coverage. Basically, unless he died or was terminally ill, the company had no intention of paying. I tried to explain the circumstances and they would hear nothing of it. As a veteran in the insurance industry, my view is that they are engaging in both a deceptive trade practice and acting in bad faith.
I would caution anyone to steer clear of these travel scams that are designed to keep the public misinformed as to what truly is, or rather, is not covered.
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