Usacomplaints.com » Traveling & Tourism » Complaint / Review: Sunrise Premiums - David and Steve Kessler Promise of Free Tickets a Total Scam. #815807

Complaint / Review
Sunrise Premiums
David and Steve Kessler Promise of Free Tickets a Total Scam

Sunrise Premiums, aka Passport to Travel, markets free air line tickets when in reality they cost $52.50 per ticket with many restrictions such as blackout dates which consist of 7 days prior and after a federal holiday, 90 day advance purchase notice etc...

The process is multi-step. First send in $4.95 with the validation form, which I did and they never received it. I called their corp office and spoke to Steve Kessler who resent me another validation form. I filled it out and sent another $4.95 and mailed it certified this time, they received the form and cashed the check, but I come to find out that Steve sent me a wrong form and I would need to fill out another validation form, meanwhile I am trying fly May 3.

The original form was mailed in October and it is now Jan 31st and I am know closer to getting my package that has the instructions for the free flight. This company uses the "free" word to sell their programs to their clients but is 100% deceptive in their marketing.

Another person, Dave, phone number 212-472-3220, called me back and said if it was human error they are sorry but there is nothing they can do and any travel plans would have to be set back 90 days.

If you get any thing from this company as a free gift, remember, it is not "free" they are totally incompetent and not at all customer friendly.


Offender: Sunrise Premiums

Country: USA   State: New York   City: New York
Address: 1040 6th Ave Suite 1803 New York, NY 10016
Phone: 2124723220
Site:

Category: Traveling & Tourism

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google