This immigration consultancy called City Visas have taken a 500 deposit from me to process my Federal Skilled Visa for Canada. I was promised a case worker with years of experience and a solicitor to look over the application. Once the deposit was paid City Visa's have not assigned a case worker and have not been returning my phone calls, answering the phone, replying to emails. They have not being assisting me as they had promised. I have then asked for a refund which they have refused and have said they have taken the 500 for the 1st consultation. I have not had a consultation with anyone at City Visas. I visited their office on 1 Liverpool Street in London as displayed on their website only to be told by reception that they left the building years ago. When I contacted City Visas from reception they are still insisting that they are at 1 Liverpool Street when they distinctly arent.
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