Due to being in the database from a prior business stay, Hilton contacted me about a Hilton Grand Vacation Club (HGVC) promotion at their newest resort on the Las Vegas Strip.
We were planning on going to LV anyways for a friends wedding, so I told them I'd be interested if they could do it that weekend. They said no problem and I proceeded to pay in advance for three nights stay with obligation to attend the timeshare presentation.
Well..., after promises of no hard sell tactics, my wife and I endured 2.5 hours of 'no, I don't think we are interested' and fending off ever sweetened offers.
They finally released us on our way sunday at 1230pm.
We proceeded to check out via express early am monday.
Three days later I received a copy of the bill with and additional $200 worth of charges. It seems they billed us full rates as if we did not attend their sales interrogation!
When I called them on it, I got the run around with promises that a manager would review and get back to me. That was two days and three phonecalls from me ago!
I object to the HGVC strong armed sales techniques, their lack of customer service, their mis representation, and their fradulent charges! I have filed an official dispute of charges with my credit card company.
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