Usacomplaints.com » Traveling & Tourism » Complaint / Review: VRBO #233418 Avi Cohen - BEWARE of Fontainebleau Miami VRBO. #671226

Complaint / Review
VRBO #233418 Avi Cohen
BEWARE of Fontainebleau Miami VRBO

Just-so you don't end up in an identical scenario, I needed to allow you to in on the really terrible encounter utilizing VRBO to get a device in the Fontainebleau

We found Avi Earl Cohen’s collection in the Fontainebleau Miami on VRBO underneath the Record #233418. Whenever we came about the 31st we realized that there have been available food pots within the home in addition to food within the fridge.in the beginning we believed they had simply overlooked to wash your kitchen however it quickly became obvious they had likewise not transformed/washed the blankets we were designed to rest on. Additionally, it became obvious the device he was marketing within the record (thru pictures) was diverse from the main one we fundamentally have been place in – various sights, furniture and format! We discovered cockroaches about the dining area furniture and we sent Avi to inform him concerning the situation of his device. He informed us “that is awful” and we organized with him to possess housekeeping return to clear our device. We travelled out to supper and upon re entering the system observed a bunch of towels plus some wash containers about the coffee-table, however the bedding (on both master bed and also the pullout mattress) was nevertheless unchanged and filthy.

We did anything we're able to to possess our device transformed, including talking with a supervisor, however they informed us their fingers were linked. We named Avi but he didn’t answer his telephone. We were caught in a filthy accommodation having a filthy home, cockroaches and nowhere to rest. Fundamentally the Resort delivered housekeeping up with clear blankets at 2:30 AM and he or she was completed producing our bedrooms nearer to 3:30 AM. We proceeded to create Avi a message informing him how horrible our encounter was – that while we'd fresh blankets about the bedrooms the remainder of the system was still filthy - and required a complete reimbursement for the terrible scenario. We subsequently attempted to obtain our belonging from the secure deposit box to be able to abandon. Their secure, however, was faulty also it wasn’t until 4:30 that people had protection ultimately available it for all of US to obtain our belongings.By that time, while we didn’t wish to remain there it turned extremely uncommon for all of US to-go elsewhere.

We awoke just a couple hours later to a contact from Avi stating he was really dissatisfied together with his housekeeping team which “I don’t need someones profit this situation”. We obviously decided with him and got our issues together to depart the system. At this time we'd had no fulfillment of experiencing the home and hardly slept 4 hours. We published and e-mail back again to Avi allowing him realize that we'd likewise not be remaining in the system on Friday as our holiday was really brief and there is no means we'd risk another hellish evening. For this Avi got progressively brutish and upset and stated he'd just provide us some of our money-back as he'd to cover housekeeping (which obviously wasn’t true-as they never turned up!).

Avi delivered protection to take us out-of his unit early and through numerous emails required that people purchase the night time we remained in his device, despite the fact that he'd formerly informed us that what we were going right through was terrible which he'd never anticipate us to cover it.

We used the remainder of the day before departing the Fontainebleau Hotel, speaking with numerous degrees of Resort Administration and Residence Rental administration, all who informed us that Avi is often operating into these problems since he doesn’t operate his “condo rental” plan properly and forgets to truly have the device washed.

I advise that you don't hire this device from him, it's a fraud! We're today appealing this with this charge card in addition to paypal, even though I am sure we shall obtain the money-back somehow - it nevertheless destroyed the start of our journey!


Offender: VRBO #233418 Avi Cohen

Country: USA
Site:

Category: Traveling & Tourism

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google