After taking the time to do my research, which I should have done prior to giving out my credit card information, I have decided to post this report in the hopes of saving other people from my current dilemma.
My experience with this company is similar to report #510502.
1. I received an unsolicited phone call which let me know that I had won a special promotion;
2. I pressed 1 to hear more. Seems that is a mistake. I didn't realize that by pressing 1, I was somehow giving consent to having myself on some "call me anytime list".
3. Anyway, I listened to the spiel, hesitated, was transferred to someone else. They seemed very nice. I know, I know, I am very gullible.
4. When the time came to give them my credit card information, I did. Why? Don't ask me. I even recall saying, "My mother would kill me."
5. I almost researched them on-line while we were on the phone together, but they somehow got me to go to their site to have me watch a video while they were explaining this amazing all-inclusive travel deal.
6. Needless to say, they got me. I agreed to everything on the taped phone call.
7. After we hung up, I did my research and started to wonder if I had been scammed.
8.5 minutes later, I called my credit card company to see if I could reverse, cancel, anything the transaction. I was told to try to contact the company.
9. I called the company (within 20 minutes of the transaction) who told me that this transaction was non-refundable, but that I could resell it. A refund would not be possible.
10. I then called my credit card company back. They advised that I send an e-mail requesting a cancellation/refund. This I did.
The company's e-mail response was that there was nothing they could do. No refund was possible, however the package is transferable or I could resale it (I think they meant resell it).
11. I called my credit card company again. I am in the process of waiting.
I needed to get this off my chest, so that I could stop kicking myself for being so stupid. I really hope my mother doesn't read this. Sigh.
As the author of report #510502 said, "Protect yourself! Buyer beware!"
I have no idea how this will resolve itself.
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