Usacomplaints.com » Traveling & Tourism » Complaint / Review: Greyhound - Late, late, late and no gas or drive. #599347

Complaint / Review
Greyhound
Late, late, late and no gas or drive

I had been arriving home for Holiday, from college in Maine, to South Section, Ma. Often I consider the Concord coach along, but I had been a little secured for money and also the planned Greyhound coach might place me into Ma with the full time to ready togo out to supper with my sweetheart.

In the beginning, it had been not a problem. We got onto the coach, quit only a little overdue (5 minutes perhaps) and headed down. Nevertheless, the moment we created the very first end I understood it had been likely to be poor. Every end he created, the coach driver got down and visited the toilet/got anything to consume or beverage and attempted to shout at cyclists who got up-to extend their thighs. We managed to get to Portland at around 5:30. A HALF-HOUR before we were designed to reach Ma. We'd a two-hour trip in front of us and also the driver simply got up and quit. There is another bus alongside us plus some of the guests were moved onto our coach. Evidently another coach smashed down plus they needed to generate one along from Bangor to make it to Portland. The coach driver returned on and stated "We Will be departing in a couple of minutes people, suspend in restricted."

So we did. For 5 minutes, then five, then-twenty till we observed our driver receiving about the coach alongside us and OPERATING DOWN. I had been angry. The traveler alongside me instantly got up and, having a pair others, visited protest. The final did not actually understand the coach driver had quit.

We got another coach driver, who got on, began the coach after which swore. He got down, returned a couple of minutes later and advised us the first driver did not place any gasoline within the container. We'd significantly less than a 1/4 container of gasoline to obtain two hours to Ma. Therefore he virtually stated "fuck it" and began operating.

At this time, virtually everybody about the coach is about the telephone with Greyhound. Five individuals, all whom I understood from college, were likely to skip their connecting trip to Ny and California, respectively. They'd created the ideas therefore there could be an hour or so between dealing with Logan (from the S. Stop move) and which makes it over time. One woman skipped the final coach of the night time to Springfield, I'd to contact and stop reservations in a difficult-to-get-concerns-location and also the traveler alongside me was lacking his coach to Nj, that was getting him to his child's birthday.

The driver stopped in New Hampshire twice to be able to acquire some gasoline. No gasoline station might consider Greyhound's consideration and we were actually on gases whenever we ripped into South Section, 2 1/2 hours late.

I had been among the fortunate types: I just skipped supper. Others needed to attempt to get connecting routes and vehicles to wherever they must be. We all (and that I suggest, ALL) traded emails so we're able to maintain one another updated on our statements with Greyhound.

I approached Greyhound many times, by email, telephone and AT South Section. Atleast four times each. Every time, I had been known another person, they'd look after it, we will get straight back for you, blah blah blah those reasons.

No body got their money-back, no body got their cash back from their missed routes or vehicles. Greyhound however wont actually recognize the problem since "we can not guarantee you you will be promptly."

I will comprehend five minutes, perhaps twenty minutes. But I can not realize 2 1/2 hours late. I had been actually in the stage that my godfather would pickmeup in New Hampshire. I'd've gotten house quicker this way

Obviously, I'll never, actually use Greyhound again. I cheerfully returned to Concord and cheerfully managed to get back again to college (thank god used to donot purchase a return solution from Greyhound) promptly. I actually told them of the problem plus they were shocked. Never, actually use Greyhound. Their customer support is dreadful plus they wont take responsibility for-anything! Worst experience ever!!


Offender: Greyhound

Country: USA   State: Maine   City: Bangor
Site:

Category: Traveling & Tourism

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