Usacomplaints.com » Traveling & Tourism » Complaint / Review: Paradise Dreams Maui - Paradise Dreams - Maui Destination Paradise - Tickets on the Rock ripped me off. #543213

Complaint / Review
Paradise Dreams Maui
Paradise Dreams - Maui Destination Paradise - Tickets on the Rock ripped me off

Paradise Blue has opened another office in Maui. Paradise Blue has changed its name to Pacific Dreams on Maui. It has opened in Old Lahaina Center, a Harry and Jannette Weinberg Foundadtion property.

Any questions or problems concerning getting out of your contract with Destination paradise Hawaii (Paradise Blue and Pacific Dreams) please contact:
Mr. Jeff D'Amato - Sales Manager in Maui 210-542-6135
Mike Balicki - Sales Manager in Honolulu 808.222.4085
Seyi Faodu - Sales Manager in Honolulu 612.310.6484
Chuck Roubalard - Owner of the product and Leader of the entire scam. 763.772.6535

I've done a lot of research on both Destination Paradise Hawaii (DPH) and Global Escapes in Texas and these are the same people. Once they got shut down by the Attorney General in Texas, they came to Hawaii. These companies exist to scam unwitting tourists. The owners and employees left San Antonio and started working in Hawaii. I'd like to see them shut down as a service to past, current and future victims. Here are links to the steps the Texas Attorney General took to shut them down. Just like they keep changing their name in Hawaii (Destination Paradise, paradise blue and now Paradise Dreams all within 18 months!), they used many names in Texas also: Escapes Austin, Global Escapes, Blue water, Escapes Midwest, Sun Tree Escapes, Escapes Midwest. Etc...

It is the exact same scam just a different destination - instead of ripping off people in texas they are ripping off people in hawaii

Please, please, please read the injuctions websites below:

INJUNCTION: http://www.oag. State. Tx.Us/newspubs/releases/040109globalescapes_pop. Pdf

BANK ACCOUNT SEIZURE: http://www.oag. State. Tx.Us/newspubs/releases/040109globalescapes_tro. Pdf

Here is what an article in a Texas newspaper said about them:

A family of Florida-based travel companies doing business in Austin and San Antonio are facing charges of deceptive trade practices and other business and commerce code violations from the Texas Attorney Generals office.

The defendants, Escapes Austin LLC and Escapes Midwest LLC, which do business under the names Global Escapes, Blue Water, Sun Tree and others, are accused of using false gift giveaways to entice customers to attend sales seminars that marketed worthless travel-related software programs, according to a news release from the attorney generals office.

Attorney General Greg Abbott said his office is seeking restitution for some 5,000 Texas consumers who may have been deceived into purchasing the software.in response to the attorney generals actions, the 73rd District Court of Bexar County issued an order freezing the defendants assets.

Court documents filed by the state also name chief executive officer James Carey III and managing member Gwendolyn Carey. According to the states lawsuit, the defendants used direct mail and telemarketing calls to inform potential customers that they won free cruises, hotel stays, vehicles, flights or expensive watches. However, recipients were told that they must set up an appointment to attend a sales presentation in order to receive their prize.

Those chosen also were told they only needed to pay taxes due on the gifts. Recipients were not informed about restrictions, hidden costs, the prizes overall value or the prizes limited availability. According to state investigators, prizes were difficult to redeem, expensive to redeem, or unavailable during certain dates.

During the mandatory sales seminars, the defendants touted their proprietary software search engine technology, which they claimed would allow purchasers to locate and reserve bargain travel deals online. The defendants then used high-pressure sales tactics to convince customers that their software license opportunity surpassed all others in the industry, the release states. The defendants sales representatives often purported to negotiate down from the softwares $12,000 retail price to $7,000, $4,000, or to a one-time price reduction of $2,200.

Customers who could not afford the purchase price were offered financing. Rather than retain the purchasers outstanding debt, the defendants frequently sold it to third-party debt collection or finance companies.

According to the documents, after purchasing the product, many customers were unable to log on to the Web site for at least two weeks. When the defendants finally provided the necessary user IDs and passwords, many customers encountered technical problems. Customers who were able to fully access the system discovered that the bargain travel deals they were promised did not actually exist.

During the sales negotiations, customers were told they could return the product for a refund if they were dissatisfied with their purchase. However, when customers attempted to cancel their contracts, the defendants claimed the sales contract was binding. Concerned that the debt collection agencies could ruin their credit ratings, many customers also paid annual support software upgrade fees, even when they could not or did not use the system.

Under the Texas Deceptive Trade Practices Act, the defendants face civil penalties of up to $20,000 per violation, as well as a $250,000 penalty if the conduct was designed to harm a person aged 65 or older.

Complaints to the dcca of hawaii - here is further proof the sheer number of people who been scammed by destination paradise llc in hawaii. Listed are complaints, to the dcca of hawaii, that have gone unresolved.

Complaint No: OCP - 1213N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1197N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1196N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1195N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1194N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1184N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1173N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1164N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1143N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1134N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1096N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1085N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1077N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1060N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1044N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1028N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1018N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1017N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1001N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1000N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0974N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0947N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0919N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0918N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0878N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0845N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0815N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0809N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0732N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0730N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0568N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0565N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0489N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0470N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0468N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0458N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 0345N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1243N

Outcome: this is a pending complaint. No further information is available.

Complaint No: OCP - 1212N

Here is the Better Business Bureau Rating iof this company:
Based on BBB files, this business has a BBB Rating of F on a scale from A to F.
Reasons for this rating include:
73 complaints filed against business
Failure to respond to 14 complaints filed against business.
13 complaints filed against business that was not resolved.
BBB Accreditation was revoked because business failed to comply with agreed BBB standards.
Business has failed to resolve underlying cause (s) of a pattern of complaints.

Here is the company Business Contact and Profile:
Business Contact and Profile
Name: Destination Paradise LLC
Phone: (808) 685-7071
Fax: (808) 931-6024
Address: 2250 Kalakaua Ave Ste 301
Honolulu, HI 96815-2545
Website: http://www.destinationparadisehawaii.com

New Owner Date: March
Principal: Mr. Michael A. Balicki, Manager
Customer Contact: Mr. Michael A. Balicki, Manager - (808) 685-7071
Entity: Limited Liability Company
Incorporated: March HI
Type of Business: Travel Clubs
BBB Accreditation: This company is not a BBB Accredited business. Paradise Blue is opening another office in Maui. Paradise Blue has changed to Pacific Dreams on Maui.
Any questions or problems concerning getting out of your contract with Destination paradise Hawaii (Paradise Blue and Pacific Dreams) please contact:
Mr. Jeff D'Amato - Sales Manager in Maui 210-542-6135
Mike Balicki - Sales Manager in Honolulu 808.222.4085
Seyi Faodu - Sales Manager in Honolulu 612.310.6484
Chuck Roubalard - Owner of the product and Leader of the entire scam. 763.772.6535

This Company is not a BBB Accredited business.
Business Management
Additional company management personnel include:
Mr. Harold (Sunny) Lewis - Marketing Manager 808-222-1229. This is the guy that heads up all of the people on the street in Honolulu to get you to go to the presentation
Mr. Moa Mahe
Ms. Pearl Helsham - Office Manager
Mr. William M Campbell, IV
Mr. Kenneth D Stafford
Mr. Oluseyi Famodu - Sales Manager in Honolulu 612.310.6484
Mr. Chuck Robillard - Mastermind and OWNER of this scam!!! 763.772.6535
Mr. Mike Balicki 808.222.4085
Mr. Jeff D'Amato - Sales Manager in Maui 210-542-6135

They have opened on Maui as of Dec. 1st 2009 and they are using a marketing company called Tickets on the Rock owned and operated by Mr. Pete Carroll. They have Activity booths all over Maui, Mainly on Front Street, Maui. This is the company that gives you discounts on your activities to attend the presentation on Maui.

If you see any of these locations on Maui or Honolulu:
Destination Paradise Showroom
Pacific Dreams Showroom
Paradise Blue Showroom
Preview Center Showroom
Activity Store Kiosks
Valued Guests Kiosks
Tickets on the Rock Kiosks

Please dont buy a thing - you will just get ripped off!!!


Offender: Paradise Dreams Maui

Country: USA   State: Hawaii   City: Lahaina
Address: 2250 Kalakaua Ave Suite #301
Phone: 8086857071
Site:

Category: Traveling & Tourism

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