Usacomplaints.com » Traveling & Tourism » Complaint / Review: Harborgate resort - Service very bad. #502175

Complaint / Review
Harborgate resort
Service very bad

I've recently remained in another of your hotels, Harbourgate Marina Club. I've to charge my stay as you star. The toughest area of the entire encounter was the support. I've no time before obtained this type of bad support in virtually any resorts I remained in from my moves in US, Japan, Europe, when I did inside your resort. I've examined into the three-bedroom collection and had four people within the space. I discovered there is very little tissue-paper about the rolls in virtually any of the toilet upon my check in. I created a visit downstairs to see the leading table to deliver five sheets, when I didn't wish to request the document every single day and believed this could be adequate. Many moments later I'd somebody visit the area and fall off one-roll. Latter on that evening have delivered towards the resort and on the road I've requested for several more sheets. I had been advised to my shock that I'll not be obtaining anymore simply because they had shipped five ready. I attempted to describe towards the woman in the table what occurred, but she showed me a listing with my space and had five sheets shipped. This converted into to some 10-minute debate over a toilet paper! Lastly I indicated my filings and informed the woman its only toilet paper and that I may purchase my very own that will be what I'd to complete since she directed towards the checklist again and stated if it’s about the listing it's that which was shipped and they'll no further be producing shipping for this space. It was an excellent begin to my journey inside your resort 1st evening and this type of fantastic welcome.

Second-day the maid service arrived through to wash the area, I'd positioned cards on all of the bedrooms for fresh blankets (this is exactly what you've them for!), I returned towards the space that evening and none of the blankets have now been transformed and just one poor hasbeen composed. There is nothing individual quit about the bedrooms I don’t understand what support I will assume from your own resort. You've an area that will be available for $225,000 and now journey I question just how can anyone spend that cash for this master of support. It was as of this moment the toughest encounter I ever endured also it was simple to be prevented by providing me having a 50-cent toilet paper and team who cares about your visitors.


Offender: Harborgate resort

Country: USA   State: South Carolina   City: Myrtle Beach

Category: Traveling & Tourism

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