If you paid by credit card, you may have a chance to get a full refund.
Call your credit card company and tell them that you asked to cancel the the transaction but they told you that someone will be assigned to your case and call you back and everytime you call you call they keep giving you the run-around.
Then ask your credit card company to give you a refund based on the Timeshare rescission law, which states you can cancle out of a timeshare transaction within 10 days. The Mexican low gives you 5 day to rescind the contract.
I hope this helps someone from the stress I had with those people and to get my money back.
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