Seven day funship cruise ends with unscrupulous Carnival baggage handlers riffling through passengers carefully selected shopping treasures. Under the guise of helping speed up US Customs check for debarking off ship, ship personnel instructed all passengers to leave their luggage in the hall to be carried to cargo area where U.S. Customs will check it in the early A.M.
A speedy departure off ship did not happen, many passengers waiting in stairways and lounge areas for hours. Unknown to us, while we slept, our personal belongings had already been stolen. My Electronics, cologne, jewelry, even the New Mexican boots that were supposed to adorn my feet. My girlfriends jewelry, perfume even the souvenirs for the kids. So much stuff could not go unnoticed, where did they hide it?
I felt so violated, I really was in shock that an atmosphere could exist where the thieves felt so comfortable taking that much stuff without fear of reprisal. A compound theft of this magnitude could not be so rare or random, that CARNIVAL did not have prior knowledge of previous occurrences. I will say they did give us warnings of dangers and rip-offs in foreign ports. But not to address their own issues that happen right here in an American port, is nothing short of negligence and or complicity.
After complaining to corporate headquarters we were told that if we had purchase the cruise cancellation insurance, we would have been covered. Cancellation insurance was explained to us just like it sounds (if we canceled at the last minute, we could still get our money back). Thats the way the travel agent explained it to us, and that is the way we understood it. We knew, that we knew, we were going - so we didn't need it. Now cancellation insurance is theft insurance. Yea Right. As a consolation prize for us being ripped off for at least a thousand plus dollars, they offered us $100 credits each for a future cruise. We Don't Think So!!!
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