Dennis Debattista did a fabulous job of finding an appropriate and reasonable ticket for me to travel to Beijing from Boston. He heeded my criteria by not sending me inexpensive itineraries that were only partially what I asked for and/or routed me in a circuitous fashion. Dennis came up with a reasonable price and a good routing. When he thought everything was okay, I asked him whether he could use frequent flyer numbers and cash. Shortly after my request, he came up with a perfect combination. As an added bonus, he even seated me in terrific seating though I hadn't yet told him my preferences.
A day or two later I asked him to find an itinerary for my husband to travel to Shanghai from Boston, Although he could not save us much money from the listed price (which he acknowledged immediately), he volunteered to set up the itinerary. Also, he reserved the last seat available on a good routing. Probably, had he not secured this seat, we would have had to pay more for a different itinerary.
Dennis was patient, friendly and helpful. Even when I requested information after everything was settled, he replied to my requests immediately and without impatience.
We will definitely use Dennis on future travel and would recommend him to anyone interested in using this site.
My husband and I give him a 5-star rating wholeheartedly.
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