Usacomplaints.com » Telecommunications » Complaint / Review: TomTom - Awful company. #517193

Complaint / Review
TomTom
Awful company

I obtained a TomTom for holiday from my parents, which included 12 weeks free breakdown cover. I logged-on towards the site to create the roadside hide about the 8/01/09 and that I was designed to obtain a contact within twenty four hours to verify every detail. It stated within the smallprint on the site when the e-mail wasn't in my own mailbox from the following evening then it might be in my own spamfilter. I examined these two the next evening and hadnot obtained any verification. On the site there is no current email address or contact range for me personally to obtain your hands on anybody.

Per week after establishing my breakdown address I'd a vehicle accident. Once the authorities came they explained that I had a need to contact my breakdown cover, to ensure that my vehicle might be towed away, nevertheless, when I hadn't noticed from TomTom or Mondial (who the cover was with) regarding my cover, law enforcement explained they would need to make use of the organization they've for situations such as this. Our vehicle was towed 15miles from my house and that I was billed £300 for my vehicle to become obtained there.

My mother tried to get hold of TomTom and Mondial to determine where she endured on being re-embursed. Fundamentally, my mother got your hands on Mondial. While she described the problem to 1 of the experts, he explained he could not think about grounds why we'd not have the ability to declare the cash back from TomTom because they are conscious they can't deliver emails to hotmail accounts. We received several for TomTom customer support, who have been INEFFECTIVE! They kept referring me to some site to record my criticism. On achieving this we obtained a contact stating that people must have created an email of the smallprint about the display whenever we listed the breakdown cover. The info within the smallprint stated that we were to get hold of TomTom or Mondial if we'd not obtained verification from the following evening.

The info within the smallprint was therefore thick that people were not able to remember the facts they offered us and we couldn't reach this site again as we had authorized the TomTom.

We still remain nowadays within the same place once we did after I had my accident, we still haven't obtained any enrollment files concerning the breakdown address and we're £300 lacking money that people seriously need!


Offender: TomTom

Country: USA
Site:

Category: Telecommunications

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