The facts of my criticism act like additional small businesses' grievances against Dex. A purchase individual appointments or calls you. Somebody, anybody at your home of company INITIALS a tentative contract, wait their art for acceptance— meanwhile, you choose against their recommended strategy (or within our situation, the organization operator never approved SOMETHING and ripped the agreement completely), but DEX has switched your sensitive agreement right into a DEAL and retains one to it.
They actually charged people properly centered on our ULTIMATE contract (an easy $44/mo. List) the very first month. They ripped up that tentative contract and determined they'd simply begin payment centered on that. Whenever you protest, they deliver one to their settlement department. The folks are impolite, demeaning, use profanity, and use discussion and vocabulary you'd be prepared to notice should you were being robbed about the road, NOT in a company telephone call.
Most of The grievances with this panel are fishing for class-action suit info, but no body is answering.
My problem is merely this:
WHO'S suing them-and where are you currently? We're searching for a lawyer in Boulder County. Does ANYBODY possess a genuine means to fix this belligerence?
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