Usacomplaints.com » Telecommunications » Complaint / Review: Pingo - Account Cancellation. #406865

Complaint / Review
Pingo
Account Cancellation

Registered with Pingo to be able to create global calls and was confronted with countless problems with their support.

- There's a regular cost that will be not plainly mentioned whenever you register

- The support is counter-intuitive to make use of, website faqs are ineffective

- Seldom, when, does their automatic program understand possibly my acc number. Or even the amount I am attempting to call

- The automatic details about accessible talk-time is usually incorrect, resulting in stop calls

- Consideration top-ups need confirmation which could occupy to 48-hours

- E-Mails through online type never responded

- E-Mails to current email address just responded by automatic reply.

Regardless of The declaration

"you might stop service anytime by giving written notice (possibly digital or through the postal service) to Pingo customer service. We shall subsequently turn off use of your consideration."

Appearing within their conditions and terms. I'm informed by an automatic email responder that

"Termination needs aren't approved via email. To stop your consideration please contact our customer service point at

888-878-8838."


Offender: Pingo

Country: USA
Site:

Category: Telecommunications

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