Usacomplaints.com » Telecommunications » Complaint / Review: Global Tel Link - No customer service. #398433

Complaint / Review
Global Tel Link
No customer service

For anyone else experiencing issues with this company I DESIRE one to consider the path I did so and document a study using the greater business agency its super easy you certainly can do it online and you will really observe some outcomes out of this unaware organization! They attempted to grab $75 charge card cost from me and never credit my bill using the cost declaring that my zipcode was inputted within their program incorrect (a mistake ON THE COMPONENT) nonetheless they nevertheless gathered the cost from my charge card and not acknowledged my bill withit, they created me create ANOTHER $75 cost totaling $150 and that I needed to document a study using the BBB to obtain the initial $75 cost delivered (the $75 they stated they never gathered but confirmed normally on my charge card statement).

Dysfunction: not just did they grab this 75.00 from me and never return it before BBB got concerned, before calling the BBB I attempted to solve this problem together myself and waited HOURS at the same time being put into their 'LINE' simply to never get a call-back and also have to contact and delay AGAIN I also experienced the plethera of unaware people who are worldwide tel link workers I had been hung-up on after I requested to consult with a supervisor my charge card business also known as on my account and got the exact same treatment disrespect After which put on... I am talking about it had been horrible! From the end of your day I had been at my witts end and understood that there is no means I had been likely to have the ability to cope with these folks by myself. After I included the BBB a worldwide tel link repetition named me back IMMEDIATELY and was only a image of courtesy! Ha! The corporation is horrible I dislike that I've to cope with them-and anyone else who seems they're being scammed PLEASE document a study using the BBB you'll observe some outcomes and in the minimum they may be researched due to their incorrect business methods and bad customer support and ideally that'll make sure they are repair their methods!


Offender: Global Tel Link

Country: USA
Site:

Category: Telecommunications

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