Usacomplaints.com » Telecommunications » Complaint / Review: ClearWire - Horrible, horrible service and they don t care. #370672

Complaint / Review
ClearWire
Horrible, horrible service and they don't care

Annually 5 of Nightmare. We needed out-of our agreement in early stages since our support was sporadic. Then we swtiched our telephone service to Vonage not recognizing that inconsistant web service means terrible telephone support. Your fax machine wouldn't function. Vonage did people right. Advantageous to them and that I may usually say good stuff about them. Sadly, Clearwire had people from the gear and desired $275.00 to obtain from the agreement. Absurd. After several hours with tech-support, upping our assistance at their demand (which incidentally, there's a fee to return for your unique strategy with Clearwire when the supposive update does not create outcomes), shifting device around, and also the another BS they give away did not help one bit. It had been a headache. An, demanding problem we were finacially associated with. Lastly, we offered in. Could Not consider the strain anymore and terminated our agreement towards the melody of $160.00. Whenever we named to stop is once they ultimately offerred free tech-support to come quickly to our home. We were previously prepared at that time, and we rejected. Then your chunk is, we achieved a nearby Clearwire repetition and he explained no means he might promote us Clearwire morally understanding we were in a "gray-area" (Clearwire phrase). We reside in a hollar, the Clearwire systems really are a distance to the remaining and directly on another aspect of two "old" hills. We named the large pets at Clearwire supposably, plus they were likely to repair it for all of US, provide us our "get free from agreement charge" back directly after we performed only a little sport using the device. Created a scheduled appointment with Clearwire large puppy to contact us at their demand, and got the device out and blocked directly into energy. The phone call never arrived. I've emails confirming the phone call. I named and used two and half-hours losing my period and breathing, being informed I had been being "delicate". I had been pissed off also it was our problem that individuals got defective support based on them, which used to donot keep in touch with the best people. I can move on and on. We'd annually 5 of difficulties with them. Exactly what a waste of period along with a run-around. They don't worry about providing people great support. All-they have an interest in is trickery. Used to donot understand it had been my job to complete their work. I'm fed up with this entire Clearwire factor. It's used us to some nub. DO NOT GET CLEARWIRE IF YOU DON'T APPRECIATE HECK!!! Since the economy is poor, they're taking advantage and taking people.


Offender: ClearWire

Country: USA   State: Tennessee   City: Goodlettsville
Site:

Category: Telecommunications

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