Usacomplaints.com » Telecommunications » Complaint / Review: G3 Telecom - Double charging!. #285590

Complaint / Review
G3 Telecom
Double charging!

I had been in love with G3 for that capability to create calls offshore from my mobile phone and that I will soon be billed the land-line price. I listed my mobile phone and my spouse mobile phone to become approved. The very first time occurred in my experience I attempted to telephone British, I dialed the neighborhood telephone number distributed by G3 when I do after I utilize my land-line, after which I pushed the pre-programmed quantity in my own checklist in G3 and that I did my phone, I had been amazed after I obtained my mobile phone bill to determine that I had been billed for my call to UK. I called G3 customer support, plus they was rude and handled me like a kid wondering easily push this or that, lastly they requested to send the mobile phone bill to allow them to examine, used to do not the total amount was around $6 and I chose to abandon this and I ceased using my mobile phone to contact overseas.

This time around it happed to my spouse, she'd to contact the Philippines while she was abroad, the shock was when her mobile phone bill came it exhibits G3 regional number followed closely by the Belgium quantity, she'd to complete two calls, and equally displaying exactly the same this time around the money amount is about $60.

Again I-phone customer support and we experienced the exact same embarrassment, lastly they questioned me to send the mobile phone bill, that we did, I outlined wherever the phone call was about the bill.

Couple weeks past I didn't notice back from anybody, I named customer support again requesting to keep in touch with the boss, but each time I get various justification, onetime she out for lunchtime another she eliminated for that evening and so forth, I quit my title and contact range for her to come back my phone but obviously no body did.

I'm sure this quantity won't bankrupt me, but I wounder how many individuals get robbed by G3 and spend twice for there calls.

That Is large cheat from G3.

I'd prefer to notice from others using the same expertise from G3 Telecom


Offender: G3 Telecom

Country: USA   State: California   City: San Jose

Category: Telecommunications

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