Be very careful when using this company to buy anything as the sales people will tell you anything and if problems arise then you are pretty much on your own. Here is how the story goes.
I went on line to purchase a UTV for my children to enjoy around our lake. I did some research and decided on the Forester UTV made by Kandi. I purchased this thru Saferwholesale.com. I paid extra shipping fees even though the web site said that residential shipping was free. I paid for lift gate service as this was mandatory.
Upon arrival the semi was unable to unload the shipment using the lift gate service. I had to scramble to find a fork truck to unload the item. This was no easy task at 5pm. Upon getting the freight unloaded the driver was very nice and marked the invoice to refund my money.
Saferwholesale was notified and sent the requested documents. They emailed me with the amount of refund I would receive. This was OK to me. They told me it could take up to 90 days. After the time frame I started to inquire about my refund and emailed them at least once a week. This went on for over a month.
Now they have declined the refund. But gave me a store credit. Why would I ever buy anything from them again? Where has customer service gone in our country? Beware saferwholesale is not SAFE!
Try some other company.
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