Complaint / Review
Virgin mobil
Charged me for phone minutes which I could not access., NSW

Virgin Mobil charged me $66 for cell phone time.

When I tried to make a call, I received the message " Call cannot be made because you have no time on your account".

I changed cell phone companies.

I was told by Kary in the Finance Dept that a refund could not be made because the account had been closed.