I received my October 5 to Nov 4 Verizon Phone bill to find an additional charge of $15.40 for voice messages I could receive over the internet. I never signed up for this service nor do I need it. I was told by the customer rep, that I would have to pay this amount and she would cancel the service which I didn't ask for or never used. I refused to pay. I am calling the local Verizon office and filing a complaint and contacting the State Attorney General for WV and calling the PSC. This is fraud clear and simple. Thank you.
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