Printroom has not paid me my commissions in over 5 months. Had previous problems last year in 2011 but decided to stick with them after they caught me up.
My rep will not contact me via email or answer phone calls.
My sales reports showed Printroom owing me over $1,500 in commissions plus I have turned in hundreds of dollars in unused pre-paid packages that I have also not received payment for.
Originally my monthly reports showed Printroom owed me more that $1,500 and now the individual monthly statements online are showing far LESS money than they originally did. They are COOKING the BOOKS.
Do not trust this company any longer... Move to a new lab.
I am planning on filing with the Better Business Bureau and looking into legal actions against this company.
They used to do stellar work, no complaints from my clients. As others have said, they may fill your orders, but you will not see any money in commissions from them.
Good Luck!
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