On or around April I took a telephone solicitation for a "bargain on magazine subscriptions-$49.90. For three years." The caller didn't specify a company of employment. I asked what magazines were in the list for my choice. The caller said "a mix." I then inquired as to the cancellation of all or some did it happen that I didn't want to receive them. "Yes".
Upon receiving that answer, I gave the caller my credit card info. To this day I've not received a list of magazines.in the September cycle for my bank statement, eight charges of $49.90 appeared, with various names (Magazine Service, Your Magazines; Services". A few had mailing address, most had toll free phone numbers, several had nothing.in October, I started receiving magazines that while not inherently bad, were trashy, unappealing and inappropriate. I don't want them in my house. I attempted to cancel them using the web address for the publisher, then the phone number. No luck, as there was no account number on the label.
Since then, I haves been returning them via postal service ("Return to sender" "Cancel'). On the next month's bank statement was the same eight "businesses" with their same info and lack of info. I called the phone numbers on the statement-several had been disconnected, some rang for 10 times with no answer, A few had a voice mail set-up on which I left messages. I've not received a reply to date (03-27-12). The next step was to cancel the credit card, so no more charges could be placed on my account. The bank official stated that they would dispute the charges via the credit card company, for me not to reply or respond to any phone calls or letters.
I next filed a complaint with the U.S. Postal Service Inspector, advising them of the above. The representative also advised me not to respond to any communication. They advised to continue to return the mags as I were doing. I next consulted with Bham BBB, who gave me the same advice as the PO and bank plus advising me to file complaints with the various BBBs for the mailing addresses I did have. (I travel intermittently and have had to do this piecemeal). I have filed complaints with the Minnespolis-St. Paul MN BBB for one of the "services", with Virginia Beach VA BBB. The filing with Minne. Has been resolved with the President of the company agreeing to cancel the subscriptions.
While he did send a letter defending his company, he did not send a list of mag subscriptions he has cancelled.in the past few weeks, I have had several phone calls from "America's Elite Media" and now a letter to the effect that my account is delinquent and I owe $999.00 to pay off the balance. (For what? No list of magazines were given.) Tomorrow I will inform the bank of this letter.
0 comments