I registered for an event with this company for speed dating. Paid $35 online and was set to attend an event on April 9th. The morning of the 9th I received an e-mail at 9:33am with instructions and information about the event. I proceeded to get ready, go to Philadelphia by train and got to the venue a few minutes prior to the schedule start. I decided to check my e-mail in this time frame and received another e-mail at 11am saying the event was cancelled due to uneven registration numbers. Thanks for the advanced notice after already sending another e-mail confirming my registration just an hour earlier.
I contacted the company and asked for a refund because I did not want to attend another event and because there were no other events that I could attend for 2 more months and none were in the correct age ranges. I was told by email from the owner that the money was not refundable and could only be used for another event. I explained that I did not want another event and they said too bad, no refunds. They also stated "We didn't cancel your event, your date did". WHAT? It was a speed dating events and I received an e-mail with the subject "Your event was CANCELLED". I sent this to them and they said no to a refund.
They said they do not care about negative reviews and that Match.com has tons of negative reviews and they are still a successful company. I would never recommend Date & Dash to anyone! It is a ripoff, they steal your money, and refuse refunds. With them the customer is obviously not right. That is just not how you do business.
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