Recieved a letter from this law firm for a unpaid balance on a bank fee. The full amount owed was stated on the first letter. I called the attorney's office to confirm the amount and asked if I owed any more court fees or costs. I was told NO by the secretary on duty. I paid my amount due and thought I was done. A few days later I received another letter from this firm stating that I still owed attorney fees with interest. Upon further review of this letter, there is nothing in the letter that states, once this fee was paid in full I would no longer be billed for any reason by this firm.
I called the attorneys office again to negotiate these new fees and have a solid confirmation that when this fee was paid I no longer owed any more money to this firm, ever again. I was told by the assistant that "Ma'am you are just like everybody else that calls our office and If I did not pay the balance in full with interest then I would be subject to further fees and attorney costs. She said that the fact that, I may be subject to attorney fees, where clearly stated in the first letter and that there are no negotiations on fees and the letter can not be re written." I was told that the acting attorney does not negotiate or talk with the defendants and there is no negotiation on the fees. I asked again if they would please re write the letter to state that once I paid these new fees in full then I was done and would never owe any more money to that firm. She was blantently disrespectful and rude and said " Well I am done with this conversation. Do you have anything else to say before I hang up on you." Not willing to listen or help anyone for any reason. Very unprofessional for a law firm of that size and extremely arrogant.
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