Usacomplaints.com » Shops, Products, Services » Complaint / Review: Coffee Importers LLC - James B Casey Coffee Importers LLC ripped me off. #813479

Complaint / Review
Coffee Importers LLC
James B Casey Coffee Importers LLC ripped me off

I must say Coffee Importers LLC of San Antonio and their owner James B Casey is one of the worst companies I have ever had the displeasure of ever doing business with, I purchased five pounds of coffee off there web site http://www.coffee-importers.com at the end of November and I am still waiting for the coffee. They billed my credit card the first day when I placed the order. They proclaim they ship all orders with in 48 hours.

I have called there company a lot of time. Most of the time no one answers the phone. The few times I got some one on the phone I was told a different story every time. First it was shipped and it must of gotten lost and they were going to reship it.

The next time, the coffee was out of stock and they were not sure when they were going to get more, so I asked for a refund.

I am still waiting for it. Then I called again and they could not find any record of my order. I even got the owner on the phone I think James Casey. He gave me this line this never happens and that they have been in business for twenty plus years. I checked with the BBB and they have over twenty complaints against them in the last year and they said they only had records on them about three years. I tried to get a refund by my credit card company; I was told Coffee Importers LLC merchant account was closed. I called the district attorneys in San Antonio. They can not find any record of the company on file anywhere. Buyer be where!!!


Offender: Coffee Importers LLC

Country: USA   State: Texas   City: San Antonio
Address: 11023 Osgood
Phone: 8776462358
Site:

Category: Shops, Products, Services

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