I am a small business owner in Tampa, FL. I have had my business listed with yelp.com for a few months now and regularly ask customers to post reviews for work preformed. I have a small hand full of customers who have reviewed me on yelp and each one of them has posted 100% positive reviews.
I have signed into my yelp account each time to read the reviews and have thought all along that these reviews have been helping my business. I recently looked for my site without logging in to see my reviews and found out how wrong I was..."hmmmm?" I logged back in to find that the reviews were "filtered" by what yelp.com calls their "honest filtering" program or some crap like that.
So I searched online to see what the deal is with this filtering program and it turns out almost EVERYBODY who has good reviews posted by REAL CUSTOMERS have them all filtered out so no one sees them. This is a VERY MORALLY DISTURBING practice on behalf of yelp.com. I'm almost tempted to give myself a bad review just to see how long (or how quickly) yelp contacts me to sell me a business package that will let the bad review "drop" to the bottom of the page so no one sees it!
I urge everyone to keep their business off yelp.com and use any o the other free listing sites out there!!
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