7/2 ordered and received 6 ctns with no problem except lengthy 3 1/2 week wait.
8/2 I reordered and after 11 days was phoned by Heather saying my payment did not go thru and she cancelled order.
8/13 I reorder and after 3 weeks Heather called wanting a blanket signature on a document authorizing payment. She would send it via Email 3 days later. The following day I accessed my account on their web page and was shocked to see that THEY had placed an additional order on 9/2 while not yet delivering the order of 8/13.in this order they assumed the additional "insurance" fee. I sent Email stating I did not authorize that order and to finish the existing order first. They did cancel order of 9/2 and 5 days later I received 2 of 6 cartons ordered on 8/13. Several days later I received an adversarial letter accusing me of stealing the partial order delivered and demanded I contact them as they would report ME to a "state fraud dept." They take a month or so to deliver and 6 cartons arrive randomly 2 at a time. Avoid this company at all costs.
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