Complaint / Review
Orlando Utility Commission
Company is a scam

This place is a total scam... First off, they charge double per kilowatt than FPL, secondly they are trying to tell me I use doulbe the Kilowatts then I used at my old place that was managed by FPL, when my new place is only 100 sq feet larger, PLUS their Kilowatt reading doesn't even include my air conditioner, they actually bill that seperatly and at a DIFFERENT, even HIGHER rate per Kilowatt. When I called customer care to ask about this and how its possible I am using doulbe the Kilowatts even though I have roughly the same sized place minus the air conditioner and now have gas appliances they said, "we'll have to have somebody call you back". I'm sure that will happen! To date, I have no answer from them and am stuck with a $750 power bill. My bill only went over $100 ONCE at my old place covered by FPL. Seriously OUC???