I recently started service with Reliant Energy, they had me in the cold without light for 6 days. So I decided to switch my service, on same day the service was activated which is February 4, due to poor customer service.
They request a deposit of $310 at the time the service was turned on. I have since switch, however it take 30 days for the service to be switch over, which is March 4.
Reliant energy knowing that I have switched service is threating to turn the service off if they dont receive the $310 even though I'm only going to be with them for 2 weeks.
I'm asking them to bill me for 1 month service, but they refuse to do that, they want me to pay $310 for services I'm not going to get.
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