Usacomplaints.com » Shops, Products, Services » Complaint / Review: Searsphoto.com - No customer service. #678485

Complaint / Review
Searsphoto.com
No customer service

I acquired images taken of my toddler boy in Feb. 2011 and it is been a headache coping with the internet organization. Firstly it was not until March that I actually noticed my pictures as well as to obtain them published required 2 emails (I Have requested from JCP also it was a of times plus they were on the web site). Next, Searsphoto.com delivered an extremely big online purchase to my home via standard email. Often additional online suppliers I've employed for picture purchases deliver them in a pleasant bubblewrap cover via UPS or FEDEX and that I needed to signal for my photos. That one was only a basic cardboard cover without any signature needed. The current weather was poor they evening my images came and also the mailman simply quit my pictures on the doorstep since their was no signature needed plus they blew into my lawn and got rained on. I actually just discovered them since I believed these were garbage and visited toss them away. The cardboard obviously have been soaked therefore it had cracked available and also the breeze blew the pictures all around the lawn. Had I recognized they were so foolish regarding not need a trademark and place anything as fragile as pictures right into a lightweight cover I'd have rethought my purchase or settled somewhat more to possess them submitted a means that will have ensured correct shipping. I've sent Sears picture twice and shipped back the photos for substitutes. I noticed nothing! My partner named to protest plus they declare they never received our pictures. I delivered them within an a stronger cover compared to one they delivered me and employed the tackle they agreed for returned pictures... Therefore it appears peculiar that of all of the deals I happened to email that evening, just theirs didnot create it towards the location (and that I imagine they didnot get my 2 emails possibly-hmmm). They advised him they'd spot a hurry about the purchase for him. It has been 14 days and we still don't have any images and so Iam not necessarily sure the things they think about a rush-order. My spouse also requested for that images to become at number or reduced price considering all of the trouble it has been and because we'd to pay for to possess them delivered back— they stated they CAn't provide us any discount whatsoever. So that they have my cash and that I am left waiting. The truly poor point is my cousin ordered me many periods for Sears picture like a baby present and so I need to return. I usually inform my loved ones today to simply I would like to purchase them photos in the business for pick up and don't purchase any online since they're criminals thatn't provide a awful should you get your pictures or not.


Offender: Searsphoto.com

Country: USA
Site:

Category: Shops, Products, Services

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