I ordered and pre-paid a plaque of my childs' hand print more than a month before Christmas from Cherished Prints at the Disney Studios Holiday Craft Faire. The plaque was to arrive at my home by December 22, perfect for a Christmas gift. But it did not arrive.
After waiting one more day and as I was getting ready to go out of town I decided to contact Rada. She kept me on the phone forever because she could not find any records that showed my order. She kept shuffling through papers which I could hear in the background and finally said she'd call me back.
When she called she said I would not be getting my plaque, because she did not finish it. She said she could send it in about two or three weeks.
This was my childs' gift to her father for Christmas. A print of a child's hand which could become a precious memory in years to come.
To top it all off she was surprised to hear that I wanted a refund. The refund was supposed to be sent about a week later (which means around December 30th). I just got my check today, it is now February11th!
Rada Thomas offers her plaques at many craft faires and pretends to be sweet and caring. Convincing her customers about how wonderful it will be to have a plaque of their childs hand or foot print.in reality she is an awful, irresponsible business person who does not deserve to have a hard working parents money!
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