I have just had an EXTREMELY bad experience with Lumera Diamonds. I found the perfect diamond from them at the perfect price only to be told the next day that the diamond did not exist. I was surprised to learn that they had fake listings when it states in their company policy: “We believe in honesty. You will find our diamonds fairly and accurately described”. The customer service was reprehensible and they did not even have the integrity to offer me a diamond of equivalent quality for my original purchase price. This company has lost all credibility to me and I recommend that you do not purchase your diamonds through this retailer.
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