Originally I hired them to move my belongings from Oahu to California. The move took place on 9/23/10. Due to financial constraints on my end, the Property Manager supervised the move. That was my first mistake. My second mistake was hiring this moving company. The original move was quoted at $3500, which I thought was fair, since I shopped around with other companies. My final bill was almost $8100, since they stated there was much more than originally stated. That was untrue. The total that showed up only filled a small room in my home. They damaged many of my belongings, including an expensive comforter which they used as a moving blanket-resulting in many holes in the comforter. Some of the boxes were incorrectly packed, like they just threw everything they could find into the box haphazardly. After unpacking, I found that there was a large number of items missing. It was later determined that these items were left behind in the old residence, including a car which Chris Brown told me would be added to the move.
I had to schedule a second move, and fly to Oahu to personally supervise the move-to make sure ALL my belongings were indeed moved. Upon arrival at the old residence, I noticed from my list of missing items, that not all of the missing things were there. They didn't show up at my California home, and were not in Oahu. The movers were two hours late, and this was my only day to move what was left. My son and I proceeded upstairs to get the tools which were previous locked in an upstairs cabinet, and found the cabinet empty. Since we needed some type of wrench to remove the locks on the wall hangings, the Supervisor of Guardian, who was there because of the botched original move, stated the people coming to move what was left had tools we could use. When the truck showed up, the supervisor asked the "lead" mover to get his tools and see if he had something to remove wall hangings. The employee stated that this was the place he just moved recently, and was told by his supervisor that I was the owner. We went inside, and the employee opened the tool bags he removed from the moving van. He asked me what tool was needed, so I started helping him look through the bags. That's when I realized he had most of the tools I was missing. I immediately went out front, and told his supervisor what I found. I was told to let them finish the move, and he would personally take care of confronting the employee. Because the employee who had my tools was the same who originally filled out the move inventory list on the September move, I am certain he had the remainder of my belongings, or knows who does. While packing up to leave, after boxing what was left, the employee saw the screw gun he came in with, sitting on the floor, and asked me "Is that yours?". I find this strange, since he knew I had no tools whatsoever on the premises. I then knew he was aware I knew he stole from me.
I am so sorry I ever hired this company. I trusted them, and they took advantage of that, and stole from me.
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