On Oct. 19th 2010 we engaged into a contract w/Credsolve and owner Joe Johnson for 50 tax lien leads that were to be transferred as "hot transfers" from his outbound telemarketers to our tax resolution company for an amount of $3,250.00. He initially sold us on his company (and their leads) being better than all other lead source agencies and even told us that they were the "Rolls Royce" of lead source companies because of their pre-qualification criteria and standards that he and his employees implemented to outbound tax debtors that were in need of our assistance. After 2 weeks of having only 4 calls transferred through, we contacted him to inquire about when the rest of our calls were to be transferred and why it was taking so long. He then started going into a lot of long-winded excuses about how he was working on it and had everything handled and that we should start receiving calls any minute.
After another week transpired and not even ONE call had been transferred or one call from Mr. Johnson about where our calls were, we attempted to contact Mr. Johnson again where we were greeted by a male receptionist that said "Hello" we asked, "Is this Credsolve"? We were then placed on hold and conveniently disconnected or hung up on. This happened 3 separate times only to hear whispering in the background and then the receptionist told us that Mr. Johnson was out of the office because of police officers being at his or another one of their locations. This immediately sent warning signs to us that we had been scammed out of our money. Upon more repeated attempts to contact anyone w/in the Credsolve company or organization to discuss a refund for services not rendered and calls not transferred we received an e-mail from Mr. Johnson's wife Katie explaining that they were in the process of moving their offices and they would be contacting us shortly and that they themselves had now been "burned or scammed" out of THEIR money (which of course is actually OUR money) by trying to purchase their tax lien data from other companies to have their outbound solicitors contact.
To date, we still have yet to hear back from Mr. Johnson or any of his representatives at Credsolve regarding a refund or calls to be
tranferred from his agency and have now come to the realization that we, in fact have now fallen victim to Mr. Johnson and Credsolves' unscrupulous, unethical and what would now appear to be criminal business practices due to apparent police involvement. We would like to take this opportunity to alert any other businesses, companies or organizations that are looking to engage Mr. Johnson or Credsolve for leads to be purchased and/or transferred from Mr. Johnson/Credsolve/Credfix or whatever other names, companies or corporate entities he operates under that he simply has not or will not deliver what he and/or his company have quoted and represented. Unfortunately, all this self-proclaimed "Rolls Royce" of the industry has delivered to us is a big, fat LEMON! Our agency has been left with no other recourse but to contact the Florida Attorney General's office and the Better Business Bureau to lodge and/or file further complaints to recoup the money that Mr. Johnson/Credsolve has taken from us and not delivered upon as per our contractual agreement. Warning: do not give this company money for leads as we have only to fall victim to their scams!!
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