I have a small business that designs, sells and installs surround sound systems, TVs, satellite, etc.
I signed up with everycontractor.com on a cheap trial basis. They sent a good job my way and I landed it. They asked all sorts of questions about the job like how much will I make, what is the total bill, when will it be completed, etc. Then I get a call from their "Prefered Contractor" dept. The guy says that he can promise me 3 times the money if I sign up and pay $4000. He says its guaranteed and that a refund will be issued if the promise is not met. So I signed up
I received a few leads that weren't really in my scope of work. I tried to update the status online but a few times there were weird glitches and they wouldn't update. Also one time I didn't accept a lead within 24hrs because I was out of town.
That is why they say I cant have a refund. Now they wont return my calls.
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